Shipping policy
Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Keep in mind, there may be potential delays due to a high volume of orders or postal service problems that are outside of our control.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your selection of shipping options. We also offer free shipping on all orders over $50.
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Shipping option |
Estimated delivery time |
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|
USPS Priority Mail® |
1-3 business days |
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|
USPS Ground Advantage™ |
2–5 business days |
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First-Class Mail® |
1-5 Business days |
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International Shipping
We do not currently offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at contact@shopthecourts.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
- Lifetime guarantee return and refund policy
- Free return shipping
- No restocking fee
- No final sale items
We have a lifetime guarantee return and refund policy, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. You can find our detailed policy here: https://www.shopthecourts.com/policies/refund-policy
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@shopthecourts.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at contact@shopthecourts.com.